Short enough to read in one sitting, and specific enough to mean something: what the fee covers, what we owe you when the work goes wrong, what you keep if you leave, and what sits outside this service.
EVERYTHING HERE IS ALSO SAID IN PLAIN WORDS ON THE FRONT PAGE. IF THE TWO EVER DISAGREE, THIS PAGE IS THE ONE THAT GOVERNS.
You pay $699 a month for one business, plus a one-time $999 install, which pays for putting the agent on a computer at your business and running it on your own paperwork before we hand it over. That install is done over a call and a screenshare, or as a half day on site if you are inside 30 miles of the Twin Cities, at the same price. The hosted plan is $499 a month and a one-time $499 to set it up. Nothing in it needs a trip: the office runs on our own servers rather than on a machine at your business, it is set up over one call in a custom profile built for your business, you get portal access, 24/7 uptime monitoring, automated daily backups, the monthly improvement cycle and cross-client upgrades, $100 a month of model usage included, and it reaches you in iMessage or in a Discord server of your own. Model usage is included to a limit on every plan: $100 a month hosted and $300 a month installed, through our own gateway. You own everything, always, and the register comes out in writing whenever you ask. It runs month to month with no minimum term, and one email ends it at the end of the month you are in.
Where the office itself is at fault, we fix our part and tell you in writing what happened and what we changed. The credit for that month and any cap on a direct cost are set out in the client agreement you sign before the first payment, along with who carries responsibility for a draft you choose to send.
Everything the office produces for you is yours, including a written copy of your register if you leave. Your documents and your numbers are never sold, and never shared outside the providers named on the privacy page, and we will not name your business publicly without your written permission.
The service is the repeat admin work, run by us on a machine at your business. It is not bookkeeping, tax, payroll, legal advice or a phone-answering service, and those are named again below so there is no ambiguity later.
Dayvu is a Minnesota company, and "we" and "us" below mean Dayvu. "You" means the business that hires us. These terms cover the office service described on dayvu.us, and they start when you pay for the install.
If we ever sign a separate written agreement with you, that agreement wins wherever it disagrees with this page. Nothing on this page gives away a right you have under Minnesota or federal law that cannot be given away.
On the mapping call we write down what you do by hand today, where the data lives, and which jobs you want gone first. We then build an agent for your business that works from the files, exports and logins it is pointed at, and runs inside the rules you set: your hours, your prices, the jobs you take, and what it may decide on its own.
On the install we put that agent on a computer at your business, over a call and a screenshare or, inside 30 miles of the Twin Cities, on the half-day visit (on the hosted plan the agent is built and run on our own servers instead, and the register and whatever a job has to read to do its work are held there); the PC already in your office, or a server rented in your name if your own computer is switched off at night; Dayvu does not supply or own the machine the office runs on, so nothing of yours comes back to us when the service ends. You give us permission to install and support the software on that machine for as long as the subscription runs, the setup call or the visit is where you sign that one page, and the permission ends with the subscription. The agent holds one credential of ours rather than any model key of its own, which is why the thinking stops when the fee does and why nothing on your machine can be used to run up a bill in your name.
Anything outside those rules comes to you instead of being guessed at. The office drafts at your desk. Nothing leaves your business until you have read it. The rules decide what it may draft on its own and what waits for you; routine sheets and scheduled pulls can run unattended.
You get a plain-English report every week, a live log of what ran in your own portal, and troubleshooting at any hour through that portal. Your files stay on the machine at your business, in the formats you already own, and the agent reads them there. What a job has to read in order to produce an answer is sent to the language model providers named on the privacy page, and the sheet you sign at setup says exactly what leaves the machine and what the agent reports back to us.
We ask for the least access the job needs. Where an export or a read-only login will do the work, that is what we use.
It does not move money. The office never pays, transfers, or releases funds, and it never holds a card or bank credential.
It is not bookkeeping, tax, payroll or accounting. We keep your sheets and your pack current, and we hand the numbers to whoever files your returns and runs your payroll. The filing and the professional judgement stay with them, and with you.
It is not legal, medical or compliance advice. Where a job touches one of those, we pull out the dates and obligations that matter and put them in front of you, and you take it to the person qualified to advise on it.
It does not answer your phone. Nothing about your phone number changes, and answering calls is a separate conversation we have honestly, including when the honest answer is no. See the questions for why that is.
It does not promise a business outcome. We promise the work described on this page, run the way described on this page. What the time you get back is worth is yours to decide.
The fee covers one business and the work we mapped on the call. If your business turns out to be genuinely bigger than the one we scoped, we say so on that call rather than in month three, and that is the only thing that moves the number mid-term; the fee itself changes only on 30 days' written notice, and you may cancel before it takes effect. Nothing goes on an invoice you did not agree to first.
The install is charged once and pays for the mapping call, the setup on your own machine over a call and a screenshare (or the half day on site inside 30 miles of the Twin Cities), the first job run on your own last month's paperwork before we hand it over, the walkthrough and the restart test. It is the whole of the setup protection, which is why it is never waived and never discounted.
Cancel by writing to us at the address on the contact page. The service stops at the end of the month you are in, there is no charge for the month after, and there is nothing to sit out. The month in progress is not refunded, because the work in it has already run by the time you cancel.
If you cancel, the service stops at the end of the month you are in. The agent stops with it and says so in plain words, and we hand over the register: the record of what your documents are, what your sheets mean and what your rules were. You keep everything the office produced for you, every file, sheet, report and pack, and your own files never left your building to begin with. There is no hardware of ours to collect. If the fee goes unpaid for two months, we can end it immediately. We set your office's model ceiling to $0 and it stops thinking. The machine, your files and your register stay with you. We delete what we hold within 30 days, apart from the billing records we are required to keep, and switching it back on later is a same-day change on our side rather than another visit.
We can end it as well, with 30 days' written notice. We can end it immediately if the service is being used for something unlawful. Either way you get your files and your register, and the same 30-day deletion applies.
Tell us as soon as you spot it. You read and send anything the office drafts under your name, and anything outside the agent's rules comes to you instead of being guessed at. Where the office itself is at fault, we fix our part and tell you in writing what happened and what we changed. The credit for that month and any cap on a direct cost are set out in the client agreement you sign before the first payment, along with who carries responsibility for a draft you choose to send. The one-page agreement is published in full, and you read it before you pay.
The client agreement carries the ceiling on what we owe, and you have it in hand before the first payment. Read it. It does not apply where the law does not allow a limit, which includes fraud, wilful misconduct, and injury to a person.
Your documents, your customers' details and your numbers stay yours, and they sit on the machine at your business. We do not sell them, we do not share them outside the providers named on the privacy page, and we do not use them for anyone else's benefit. What we keep, how long we keep it, and how to have it deleted is all on that page.
We will not name your business publicly, publish a case study about it, or put you forward as a reference without your written permission. If you are happy to be named, that is a real quote in your words, not a sentence we wrote for you.
In the other direction, the register we build for your business, and the playbooks and methods we use to run the office, stay ours. You get a written copy of the register when you leave, so how your business runs does not walk out of the door with us. What you may not do is hand our playbooks or our build to another provider, or resell the office as your own service.
We run the schedule we agree with you and we keep the office up, and we do not publish a percentage uptime promise, because a small team promising four nines is a story rather than a fact. When something breaks, we tell you, we fix it, and where the fault was ours the month is credited under the promise above. Where the fault is in a third-party system you rely on, we tell you what we see and what we can work around.
We can change these terms, and we will email you at least 30 days before a material change takes effect. If you do not agree with the change, cancel before that date and the version you signed up under is the one that governs your exit. Carrying on after the date means you accept the new version.
Minnesota law governs these terms. If something goes wrong, write to us first: almost everything is a conversation, and most of it is a one-day fix. If a conversation does not settle it, we both agree to try mediation in Minnesota before either of us files a claim.
Email dayvusupport at gmail dot com, or use the contact page. Our agent answers the support email around the clock for every card. The $699 card includes Dayvu's personal email and phone number, with a written promise to get back to you within 24 hours.
Dayvu, Minnesota, USA. These terms are effective from 16 September 2026, last revised 19 September 2026.
Two minutes on the form and we send back a one-page summary of your week: the three chores eating the most time and what we would take off first. If it is not a fit, we say so and point you somewhere better.
AGENT ANSWERS SUPPORT EMAIL AROUND THE CLOCK · THE $699 CARD INCLUDES DAYVU'S PERSONAL EMAIL + PHONE · HUMAN CALLBACK WITHIN 24 HOURS · YOUR ONE-PAGE SUMMARY ON SCREEN THE MOMENT YOU SEND IT