Email is the fastest way to reach us. Our agent answers the support email around the clock for every card; this is not a promise of instant answers. The $699 card includes Dayvu's personal email and phone number, with a written promise to get back to you within 24 hours. Anything that needs a hand on the work itself waits on our desk with the context attached.
WE WORK FROM MINNESOTA · REMOTELY, OR ON A COMPUTER AT YOUR BUSINESS IF YOU WANT THE VISIT · NOTHING TO INSTALL ON YOUR SIDE
The form on the front page is the fastest way to get the summary, because it asks the four things we need. Email works just as well if you would rather write it your own way, and it is the address to use for anything else: a question, a change to your plan, or a correction you want made. It is answered around the clock, so the hour you write at does not change anything.
None of this is required. It is the difference between a summary that names your actual chores and one that could have been written for anyone.
A phone number is optional. Say the word and we will ring you at a time you name, but we do not ring anyone who has not asked.
Your log, your files and your agent live there, and the agent answers from your own register at three in the morning if that is when the question arrives.
Anything the agent is not sure about, and anything that needs a human decision, lands on our desk with the context attached. That is waiting for us in the morning rather than lost in a queue. If something looks wrong with the work itself, email it to the address above with the word wrong in the subject line and it goes to the top of the pile: we fix our part and tell you in writing what happened and what we changed. The client agreement sets the credit and any direct-cost cap, and you have it in hand before the first payment. The full promise is in the terms.
We ring you only when you ask. Nobody here works a dialler, and nobody follows up a quote with a phone call.
Your details stay with us. They do not go on a list, get sold, or get handed to anyone else. The privacy page says exactly what we keep and for how long.
When it is not a fit, we say so. If your paperwork is already handled, or the work is genuinely too small to pay for itself, you will hear that in plain words and we will point you at someone better suited.
Tell us the three chores eating your time and your one-page summary is on screen the moment you send it: what we would take off first, what it would give back, and an honest no if it would not.
AGENT ANSWERS SUPPORT EMAIL AROUND THE CLOCK · THE $699 CARD INCLUDES DAYVU'S PERSONAL EMAIL + PHONE · HUMAN CALLBACK WITHIN 24 HOURS · YOUR ONE-PAGE SUMMARY ON SCREEN THE MOMENT YOU SEND IT